
Getting Started With Coins.Ph : Create Your Account
1) Go to the Coins.ph website and click "Get Started."
2) Enter your email address and preferred password, then click "Continue."
IMPORTANT: When choosing your password, please remember to you use a unique password composed of at least one number and a minimum of 8 characters. Please do not use a password that you have already used with another website or service.
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3) You'll see a verification page that says "Check your email." Go to your email inbox and check for an email from Coins.ph containing your verification code. Copy-paste the verification code into the page, then click the "Verify" button.
4) You're in!
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HOW TO VERIFY YOUR ACCOUNT
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How can I increase my daily transaction limits?
I want to use Coins.ph for my business, how do I get verified?
What are the benefits of having my account verified?
Why did I get a "We did not get permission to use your camera" error while trying to take a Selfie?
How to grant camera access for Selfie Verification on a Firefox browser
How to grant camera access for Selfie Verification on a Chrome browser
Which IDs are accepted for the ID verification process?
I don't have a valid ID/document. What can I do to get verified?
Which documents are accepted for the address verification process?
What are optional verification steps can I do?
Why was my verification request declined?
My account has been deactivated. What do I do?
I live in New York. Why can't I log in to my Coins.ph account?
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HOW TO CASH IN
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What are the different ways to cash in to my Coins.ph account?
How to cash in to your Coins.ph Peso Wallet
How to add Bitcoin to your Coins.ph Bitcoin Wallet
Which cash-in methods are available?
Is there a minimum/maximum amount that I can cash in?
What fees are charged on cash-in orders?
How to instantly cash in via 7-Eleven Philippines
How do I cash in using BPI Express Online (via Dragonpay)?
How do I cash in using BDO Online Banking?
How do I cash in through a 24-hour BDO ATM?
How do I cash in through UnionBank?
How do I cash in using UnionBank Online Banking?
How do I cash in through a Security Bank Over-The-Counter?
How do I cash in through over-the-counter bank (via DragonPay)?
How do I cash in through GCash via DragonPay?
How do I cash in through coinsXpress Cebuana Lhuillier?
How do I cash in through LBC Bills Xpress?
How do I cash in through a Bayad Center?
How do I cash in through M Lhuillier ePay?
How do I cash in to Coins.ph through ECPay?
How do I cash in through an SM Bills Payment Center?
How do I cash in through a Robinson's Department Store?
When is the best time to cash in to my wallet?
I don't have a bank account - how can I cash in to my wallet?
Can I still get my funds if I wasn't able to cash in within the time limit?
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HOW TO CASH OUT
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How do I claim my cash through Cardless ATM Instant Payout?
How do I cash out of my wallet?
Is there a minimum/maximum amount for Cashing Out?
Which cash out methods are available?
What fees are charged on cash outs?
How do I cash out through bank transfer?
How to claim cash at Palawan Express Pera Padala
How to claim cash at Cebuana Lhuillier Pera Padala
How to claim cash at M Lhuillier Kwarta Padala
How to claim cash at LBC Peso Padala
How do I cash out through Smart Money?
How do I cash out through RCBC MyWallet?
How do I cash-out using Door-to-Door Delivery (LBC Pesopak)?
How do I claim my cash using 2GO Quikcash?
How do I cash out using GCash?
How do I transfer GCash to my bank account?
When will I receive my cash payout?
When is the best time to cash out?
Why did my payout amount change?
I gave the wrong account details when I placed my cash-out order! Help!
I sent the wrong amount of Bitcoin to your wallet! Help!
What's the difference between the "BPI" and "BPI Family" payout options?
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HOW TO SEND and RECEIVE FUNDS
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How can I receive funds in my coins.ph wallet?
How do I send bitcoins to another bitcoin wallet address?
I'm at a store that accepts bitcoin payments! How do I pay from my coins.ph wallet?
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USING YOUR WALLET
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How is the Peso Wallet different from the Bitcoin Wallet?
What is my coins.ph wallet address?
Understanding your wallet history
Why has the PHP amount in my wallet changed since the last time I checked it?
Where can I find my wallet balance?
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